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Useful Tips and Banking Support When it Matters.
For more than 65 years, Central Bank has provided custom-tailored banking support to our friends and neighbors around Houston. Read on for useful information aimed at helping you make informed financial decisions, keep your data protected — and educating you about issues affecting you here and now.
Heightened Risk of Scams and Fraud
PLEASE NOTE: We’ve recently become aware that scammers may be attempting to impersonate a Central Bank employee and spoofing the bank phone number. While these calls may look legitimate, they are not coming from Central Bank. This scam is designed to trick people into giving access to the customer's bank account.
Fraudsters may also use text messages in fraud scams. Don’t take the bait. Be alert to phishing emails, fraudulent text messages and other online scams. If the customer responds to the text, they will receive a call from a scammer that will pretend to be a bank employee. If you receive a text like this, immediately block the number.
As a reminder, Central Bank will never request your personal information, PIN numbers or login credentials. Make sure to always verify the authenticity of any phone call, text or website before making any transactions or donations - so you do not share sensitive information. If you receive a suspicious phone call, email or text message, don't respond, click on any links, or open attachments. It is better to hang up and contact the bank directly. #BanksNeverAskThat
Lost or Stolen Debit Card?
Report your missing card to Central Bank immediately to help keep potential losses to a minimum