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Helpful Resources

For over 64 years, Central Bank has been devoted to servicing Houston’s businesses. We’re passionate about supporting our customers and the community we work and live in. We continue to be here for your business during this challenging time. With the Central Bank Helpful Resources page, we hope to empower you with financial knowledge and resources to make informed decisions.

Paycheck Protection Program (PPP)

On December 27, President Trump signed into law a supplemental appropriations bill that provides over $900 billion in additional COVID-19 relief, including $284 billion in added Paycheck Protection Program (PPP) funds for businesses and organizations needing either a first loan or a second round of funding. It is not yet clear when the SBA will start accepting applications for this next round of PPP, but Central Bank is closely monitoring this legislation and will be ready to process applications just as soon as we have more information.

Here are some highlights that we currently know:

  • Major aspects of the original PPP guidelines will remain in place.
  • Qualifying small businesses will continue to be eligible to receive funds under the PPP in the form of forgivable loans.
  • Key changes in the new law include an additional application window for first-time borrowers and the opportunity for qualifying borrowers to receive a second PPP loan.

Central Bank is grateful for the trust our customers placed in us to guide them through the first round of PPP. We were able to complete our customer's applications, and help fund their requests through the plan. Central Bank will continue our participation in this program under the new legislation to provide ongoing support to our communities.

To keep up to date on these programs, please stay in contact with your local SBA District Office, which you can locate here.

Detailed information from the U.S. Department of the Treasury can be found here.

SBA - PPP Update on Loan Forgiveness

For those Central Bank clients who received funding and are eligible for loan forgiveness, you will be able to complete an online version of the SBA’s Paycheck Protection Program (PPP) loan forgiveness application. The online application includes the new provisions and streamline the process, it walks you carefully through each step ensuring a quicker and more convenient experience than filling out a paper application. Our online portal captures all of your application details and supporting documentation needed for SBA loan forgiveness.

Please note, there is no rush to apply and as your community bank, we will keep you updated on important dates for the loan forgiveness process. We strongly recommend that you prepare for the application process by gathering the required documents. Having your required documentation ready for electronic upload is imperative to submitting your forgiveness application successfully. You need to upload scanned documentation during the online application process.

Detailed information about applying for PPP Loan Forgiveness can be found in this SBA Presentation (English) and SBA Presentation (Spanish). We encourage you to print this resource and use it as a reference. Once you apply, our team continuously monitors the online system and will notify you that we have begun to process your request. We will try to respond as soon as we can, but by law the bank has 60 days to provide a decision. For additional details about the application process, please visit the SBA website for FAQs on PPP Loan Forgiveness.

We understand that loan forgiveness is important to you and your business, and we remain committed to supporting our clients during this phase and provide you with the high level of service you expect from Central Bank. We will keep you informed, and look forward to continuing to support and guide you through the PPP process. If you have any further questions, feel free to reach out to your banker directly.

Scam and Fraud Alerts

Warning: Fraudsters Use Global Crises, like Coronavirus, to Phish

Don’t take the bait. Be alert to phishing emails, fraudulent text messages and other coronavirus-related scams. The coronavirus (COVID-19) has provided fuel for cyber criminals to prey upon the public’s concern about this global crisis. Recent scams are designed to trick people into sending money, to disclose personal information or to click on emails and websites that deliver computer malware onto your computer or network. 

Review this document, and be on the lookout for grant fraud, loan fraud and phishing!

Cyber criminals are sending emails claiming to be from legitimate organizations with information about the coronavirus. Be on the lookout for suspicious email and text messages, medical supply scams, and fraudulent donation sites that may impersonate a company, charity, or government agency. Make sure to verify the authenticity of any website before making any purchases or donations so you do not share sensitive information. If you receive a suspicious email or text message, don't respond, click on any links, or open attachments. As a reminder, Central Bank would never ask you for your personal information, PIN numbers, or login credentials.

SBA Economic Injury Disaster Loan

In response to the Coronavirus (COVID-19) pandemic, small business owners in all U.S. states, Washington D.C., and territories are eligible to apply for an Economic Injury Disaster Loan advance of up to $10,000. This advance will provide economic relief to businesses that are currently experiencing a temporary loss of revenue. Funds will be made available following a successful application. This loan advance will not have to be repaid.

This program is for any small business with less than 500 employees (including sole proprietorships, independent contractors and self-employed persons), private non-profit organization or 501(c)(19) veterans organizations affected by COVID-19.

Businesses in certain industries may have more than 500 employees if they meet the SBA’s size standards for those industries.


Sales Tax Relief

These are challenging times for businesses all over the nation. The Texas Comptroller’s office knows that during periods of economic hardship, paying or remitting taxes and fees on time can feel like an extra burden when there’s so much uncertainty. If your business is struggling to pay sales tax, please click the link below to find out how the Texas Comptroller office can help.


COVID-19 Response

We understand the significant impact that the coronavirus pandemic is having on many of our consumer and small business customers. We're committed to continuing to support your banking needs while providing a safe environment. Rest assured that even with the preventative recommendations by the CDC and the State of Texas to contain the coronavirus (COVID-19), banking is deemed an essential activity.

As we navigate these uncertain times together, the safety and well-being of our customers, employees and the communities we serve remains our top priority. 

Stay Connected to Your Finances

Customers are encouraged to use online and mobile banking services to view account balances, deposit checks, transfer funds between your Central Bank accounts, transfer funds to accounts you own at other financial institutions, pay bills and, and make person-to-person payments.

We want our customers to be confident in the fact that they can bank with us anywhere, anytime. If you are not enrolled in online banking, you may enroll here.